Privacy Policy

1. Introduction

Australian Wildlife Rescues ("we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

This policy applies to information we collect through our website, in email, text, or other electronic communications, and through our wildlife rescue and rehabilitation services. By accessing or using our services, you agree to this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

  • Contact information (name, email address, phone number, mailing address)
  • Donation information and payment details
  • Volunteer application information
  • Wildlife incident reports and location data
  • Feedback, inquiries, or correspondence you send to us
  • Subscription preferences for newsletters and updates

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on those pages
  • Referring websites or sources
  • Geographic location (with your permission)

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Processing donations and transactions
  • Coordinating wildlife rescue operations
  • Managing volunteer applications and schedules
  • Sending newsletters, updates, and promotional materials
  • Responding to your comments, questions, and requests
  • Improving our website and services
  • Complying with legal obligations

4. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and collect certain information. Cookies are small data files that are stored on your device when you visit a website. We use cookies to:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve your browsing experience
  • Provide personalized content and recommendations

You can control cookies through your browser settings. However, if you disable cookies, some features of our website may not function properly.

5. Information Sharing and Disclosure

We may share your information with third parties only in the following circumstances:

  • With service providers who perform services on our behalf (such as payment processors, email service providers, and data storage providers)
  • With government agencies or other organizations when required by law or when necessary for wildlife rescue operations
  • To protect our rights, privacy, safety, or property, or that of others
  • In connection with a business transfer, such as a merger, acquisition, or sale of assets

We do not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We regularly review our security procedures and consider appropriate new security technology and methods. However, despite our efforts, no security measures are perfect or impenetrable.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access, update, or delete your personal information
  • The right to object to or restrict processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

You can also unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in any email we send you.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Significant changes will be communicated to you directly (e.g., via email) if we have your contact information and where required by applicable law.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Australian Wildlife Rescues
17 Ocean Drive
Bondi Beach, NSW 2026
Australia

Phone: +61 475 012 938
Email: [email protected]

Last updated: January 15, 2025